If you are experiencing a technical problem check out
the FAQ first, if that doesn't answer your question, E-Mail us and we'll
do our best to resolve the issue.
License key problems
If you have purchased our software and need some assistance
with entering the license key into the software, see this simple step by step guide on entering your license key.
FAQ - Frequently Asked Questions
We maintain a list of the most common problems as well
as a number of hints and tips that may get you out of trouble:
TestLog FAQ page
TestLog Web Access FAQ page
TestLog User Forum
This is a summary of changes and bug fixes that have
been made to TestLog in each release.
TestLog Version History
For problems or suggestions on how to improve our products
If you are reporting a problem please include:
- The software version.
- The operating system version.
- A detailed description of the problem and how to
- A copy of the result files / log files (if available).
- Details of how we may be able to contact you.
- If you are using a registered copy, the serial number
(from the Help / About window).
Registered users will of course be given priority.